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Research Article

Internal Communication and Employee Engagement in Tertiary Educational Context: The Case of Presbyterian University, Ghana

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Abstract

In the fast growing of higher educational institutions, internal communication and its impact on employee engagement is a significant factors for institutional growth and awareness. The current study aimed to ascertain how internal communications in an organisation will impact on employee being engaged. This research therefore investigated the internal communication and the nexus to employee engagement with emphasis from staff of the Presbyterian University, Ghana. The study used a quantitative approach and administered closed-ended questionnaires. A purposive sampling technique was adopted and acquired 150 respondents for the study. The obtained data was analysed using SPSS. The findings reveal that there is a moderate impact of internal communication on employee’s behaviour at the workplace. Also, analysed data provided a significant relationship between Internal Communication and Employee engagement. The findings indicate that enhanced Employee engagement, specified as a committed worker, and improved productivity. The outcomes conclude that there are multifaceted factors influencing the relationship between internal communication and employee engagement in higher educational institution settings.

Keywords:

Employee Engagement Higher Educational Institutions Internal Communication

Article information

Journal

Journal of Management, and Development Research

Volume (Issue)

2(2), (2025)

Pages

39-51

Published

09-09-2025

How to Cite

Agyemang, D. S. (2025). Internal Communication and Employee Engagement in Tertiary Educational Context: The Case of Presbyterian University, Ghana. Journal of Management, and Development Research, 2(2), 39-51. https://doi.org/10.69739/jmdr.v2i2.665

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